RECRUIT
A key procedure :
- Sourcing of potential candidates
- IT tests and interviews
- Validation of recruits
Types de profils :
- A’Level minimum
- Functional expertise (accounting) and/or work experience (bank, insurance, etc.)
- Attitude (customer-orientated, thoroughness, work ethic, etc.)
|
 |
TRAIN
The Alto Services Academy :
- Initial training
- Continual training
- Trainer training
Types of training :
- Technical training
- Professional training
- Customer training
- Lateral training
|
MONITOR
Individual Monitoring :
- Target-based management
- Appraisals
- Skills summaries
- Individual training plans
- Career plans
Employee satisfaction :
- Satisfaction questionnaires
- Overall evaluation
- Internal communication
|
MOTIVATE
Working conditions :
- Pleasant, professional environment
- Management style encourages involvement and responsibility
- Adequate human resources and materials
- Recognition systems (employee of the month and year prize, quarterly team spirit and motivation meetings, etc.)
Remuneration and advantages :
- Attractive, progressive salaries
- Attractive potential bonus scheme
- Above average social advantages (health insurance, pension, etc.)
|
