CUSTOMER RELATIONS CENTRE : TELESECRETARY
Votre permanence téléphonique
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Alto smile : download our sales booklet
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Alto smile is more than a service, it’s a state of mind. That first, important contact is generally made by one of our secretaries, and because we know a great welcome is communicated over the phone too, we make sure this is one of our main point of focus.
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Discover the rest of our secretarial services :
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With Alto smile :
- For a professional, friendly telephone welcome
- Personalised welcome option
- Save the origin and purpose of the call
- Only pay for the actual duration of the call with no installation or subscription fees
By entrusting your telephone welcome to a professional, your callers are guaranteed to receive a warm, friendly welcome worthy of your company. Alto smile offers optimal service quality and problem-solving related to your telephone welcome (hiring and training of staff, service management, staffing, missed calls, etc.)
Alto smile offers you a key service with no commitment that you can trust to process all or part of your welcome.
ALTO SMILE increases your opening hours: 8am to 8pm Monday to Friday
- Pick up in less than three rings
- Personalised welcome with your name
- Monday to Saturday 8am to 8pm
- Transfer to your mobile of important calls
- Your messages and appointments accessible in real time online
Advantages
ALTO SMILE offers you professional, trained assistant services for all your office tasks, using a full range of office equipment. What you love about your job is just that: your job. ALTO SMILE allows you to delegate the creation of secretarial tasks so you can concentrate on your job with total peace of mind.
QUALITY
ALTO SMILE is committed to a high level of quality obtained thanks to trained, enthusiastic employees and constant control and improvement procedures.
CONFIDENTIALITY
ALTO SMILE commits contractually to adhere to strict a confidentiality agreement regarding information provided as part of a service provision contract. Moreover, a chart of ethics is given to each employee receiving this information.
COST
ALTO SMILE can offer particularly attractive rates thanks to its specialisation and proven procedures, as well as volume discount.
Prices
Competitive rate of €0.59 / minute
- Outgoing call request: €0.89 / minute
- Call summary via email, SMS, fax: €0.19 / call
- Diary maintenance and sharing (accessible online) : €9 / month
- No subscription charges
- No monthly payment
- Cancel your contract with no notice by phone
How does it work?
Alto smile provides you with a transfer number you can use by simply activating it on your telephone’s keypad. You can transfer your calls as soon as they arrive or on an Nth ring
Alto smile answers your callers by personalising your welcome according to your usual message “Business name, Good morning” or “Mr/Mrs xxxx Assistant, can I help?”
Callers are transferred according to your instructions.
You can access your messages and manage appointments by internet, phone or SMS
