TECHNICAL RESOURCES
ALTO SERVICES use high-performance technologies and technical solutions tailored to each customer. Our expertise means we can address your offshore administration outsourcing needs in the best way possible, ensuring security, reliability, availability and performance.
Information security :
Our technical infrastructure allows the digitalisation, (in France or offshore), indexing and processing of customer documents in our production centre. Communication of date is encrypted between our secure zones and firewalls ensure anti-intrusion security. Our servers (applied and database) run systematic data back-ups.
Data flows adhere to strict “Freedom of information” regulations, as they can be stored on European territory. Our offshore infrastructures are permanently maintained (hardware and software) and are subject to accident management procedures. We can also implement an activity continuation process unique to each customer.
Security :
Our offshore premises are up to European standards for safety, ergonomics and functionality:
- Fire protection system in place
- Air conditioned to European standards
- Video surveillance system
- Secure access and surveillance of premises 24 hours a day
Communication :
Our communication methods allow data transfer and allow us to work closely with our customers and their software :
- Specialised liaison (availability rate guaranteed at 99.6%)
- IP telephone connection (PABX, ACD)
- Video conferencing system using ISDN or IP
- Professional tools allowing real time and remote supervision
Innovation :
Our IT skills allow us to develop solutions for your outsourcing project Our technical team is constantly checking for the best technology available so we can offer our customers solutions that are tailored to their needs.
